With just two ZIM personnel involved in implementing the Thomas solution initially, the business now has five Behaviour Assessment practitioners, with an additional three employees imminently attending the accreditation course. This number is expected to grow as demand for the assessment increases during the global rollout of the solution. 

Thomas’ account managers supported ZIM throughout the implementation process, helping the HR team to not only gain accreditation as Personality Assessment practitioners, but also onboarding them and assisting with queries. 

The Behaviour Assessment has fulfilled ZIM’s requirement for a solution that would provide objectivity in people decisions. ZIM have found Assess Accredited user-friendly and easily navigable, and the assessments continue to provide insights that enhance the self-awareness of their workforce, offering them a common language with which to discuss  behaviour. The company is currently looking to expand the PPA assessment usage across Asia Pacific.

The ZIM HR team is not just an overhead department, but a strategic arm which can have a direct impact on the vision and goals of the company. By introducing psychometric assessments to the talent management process, in particular to learning and development, ZIM is better able to deliver its strategies for innovation, digitalisation, talent development and customer-centricity. These strategic initiatives have been well received, and the HR team continue to drive the business’ strategy.