In the past, the business had outsourced assessments to organisational psychology firms for recruitment, costing $6,000 per person. Senior Manager of People and Culture, Christine Mack, had experienced the power of Thomas assessments many years before her journey began with Fednav. While working on a C-Suite role, Christine gathered senior leaders to discuss what they needed for the key role. They created a job profile using the ideal behavioural, cognitive and emotional intelligence competencies for the role. They managed to fully identify the type of leader they needed who could help drive their cultural transformation.

In Christine's own words about working with Thomas: "What's an even better word than exceptional? Everything I've learned about assessments, I've learned through Thomas. They give so freely, not only of their time, but their wisdom. Every time I've reached out, they've been available. I am floored by our partnership, and their after-sales philosophy is outstanding. Thomas provides exceptional guidance and exceptional service. Learning from the people at Thomas is engaging, it's more than enjoyable and they're always raising the bar when it comes to excellence. One key word:m trust. Thomas people have so much caring, passion and excellence."

$6,000 saving per candidate by bringing Thomas assessments in-house.

Fednav recruited a senior leader who aligned well with the type of change in the culture they wanted to see. The CEO values the integration of the Thomas assessments in their hiring process, especially the feedback the trained Thomas user offers. Fednav is now steering itself in the right direction towards a positive culture change.

They also decided to bring the assessment portion for all recruitment in-house and use Thomas' suite of assessments. This not only saved them $6,000 per candidate, it also gave them access to a wealth of information about the candidates and it provided for a much-improved candidate experience in terms of time and quality of feedback.