Stacy’s first initiative was to have the executive team profiled with the PPA, have individual one-on-one feedback sessions, and to come together as a team to understand each others preferred work styles and actual team culture which was delivered by their Thomas senior consultant. The goal of this training was to give the executive team a common language to communicate, to talk about behaviours, where they align with each other, and where there may be gaps that could cause friction.

The team learned what makes each other tick and what ticks each other off; invaluable information for an executive team which could take a team months, if not years, to understand with out this type of platform for candid discussion. Since this starting point, Stacy has rolled out the use of the PPA to the whole business globally.

• Interviews: they use the PPA to help guide the interview discussion and to help a hiring manager learn how best to manage their new hires

• Teams: they use the PPA to help them determine what gaps are required in a team and recruit to suit

• Job matching: the PPA helps inform which clients each team aligns best with

• The Executive Team uses the PPA in tandem with the 360 to round out both the self-awareness and the awareness from other people – how this person really shows up for work

• Onboarding: every quarter all new hires are invited to a two-hour session where they learn more about DISC with interactive exercises geared toward deepening communication skills

Go into any Winshuttle office globally and you are sure to see DISC coloured bricks around, as a foundation for communication the bricks help everyone remember what the different behaviours mean and how to modify their behaviours towards that person.

Using the PPA in recruitment has saved the business thousands of dollars helping them to choose candidates who fit the roles better, stay longer, and are more productive.

On working with Thomas, Stacy cites specifically her Consultant and the broader team at Thomas. In her words: “you guys have done a really good job with the materials, client support, and education. You go out of your way to teach us how to use the tool and to facilitate quality sessions that are meaningful to our business.”