By using the Thomas platform, IFS have been able to hugely improve their candidate experience as well as ensure they are hiring the right people for each position. This has allowed them to reduce attrition and invest in people who will bring value to the business in the long term. 

“Since using Thomas, IFS has seen a real difference in the quality of new hires, as well as a significant reduction in voluntary attrition during the first 6 months of employment.” 

Here at Thomas, we know how important employee satisfaction is to productivity and tenure within a business. IFS are also focused on this, and regularly use employee satisfaction surveys across all staff and new joiners to understand their experience. They consistently receive high scores and positive feedback from their employees including an average of 9.6/10 on the interview process as well as an exceptional e-NPS score of +65. 

As well as a great outcome from using the platform, IFS have been impressed by the level of support from the team here at Thomas. Their Customer Success Manager Jacqui has been excellent in introducing the IFS team to additional content in the platform and helping put together ideal job profiles, with the assistance of our dedicated science team – something we pride ourselves on at Thomas. 

As IFS continues to grow, we look forward to supporting them with the continued development of their recruitment strategy, as well as adding value in their employee development through Thomas 360 feedback.